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But there clearly is room for improvement.Ģ. TALK TO YOUR CUSTOMERS LIKE THEY ARE VALUABLE OR YOU WON'T HAVE ANY! Business 101. Well when support isn't there, posts in a forum vanish without any note as to why, lack of customer service means I will never be a paying customer. And you expect people to spend on occasion to pay for it. I know this costs to run and keep updated etc. Ya know, this silly game is your business. I sure won't be spending any real money on this. NOT HAPPY that my post vanished AND support is non existent. Somehow I came in 3rd place even though I was unable to play a single hand. I opened another browser and got into a different online game and it was just fine. I have a monitor that shows me my connection and it was strong. Now sometimes I do have connection issues but this was not one of those times. I kept getting connection failed notices, then had to miss a hand, all the seats around me were filled, then empty, around and around. Yesterday after I DID get in, I played a few games just fine, then got into the tower sit and go and the game kept flipping out. At the very least tell me why the whole post is now missing.ĭoesn't matter, I found another link for support without the user id needed and sent a note. An admin could have sent me a PM if you don't want to post that here. All I did was ask for an email addy for support. I didn't do anything different, must have been some random glitch? Kinda mad that my whole post is now gone. That support asks for a user id found in settings but could not get to settings since I COULD NOT LOG IN. I posted yesterday that I could not log in. |
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